When I graduated from University, I joined the Management Development program with a major North American retailer. Most of my colleagues had run off to join the Public Service somewhere, and are likely luxuriating in the South Pacific six months a year as a result! But I digress… The management development program in which I [...]
I learned a big lesson about the cost of poor quality about mid-way through my career in the private sector. Many veterans of the Supply Chain Management wars have compelling stories to tell. One of mine occurred when I was working as a Logistics Manager in the food industry. Unnoticed by the production team, a [...]
Like many seismic shifts in social priorities, the pursuit of responsible environmental stewardship is vulnerable to exploitation by unethical commercial behaviours. Unscrupulous firms will try to convert demand for green virtuousness into profits, unashamedly using snake oil sales and marketing techniques. The term “green-washing” describes the act of misleading consumers regarding the environmental practices of [...]
Businesses, governments, and households are painting themselves green. Sustainable development (SD) was once the exclusive territory of activists and altruists. Today, businesses of all configurations must face the fact that SD has evolved into a virtue that is both a competitive requirement and a regulatory necessity. SD has evolved from being a philanthropic “nice to [...]
By 1950, when he was called to work in Japan, Dr. Deming had developed a framework, or philosophy of management which were later christened “The Fourteen Points.” (see my first submission in this series dated March 15, 2012). There was a recognition that there had been a failure of statistical methods to drive improvement in [...]
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