Business Management Books: The 25 Most Influential – Ever!

Toyota Production System

In 2011, TIME Magazine assembled a list of what may be considered to be the 25 Most Influential Business Management Books of the modern era. Great books are timeless. They outlive their creators. They live on in the thoughts of their readers. They endure for generations and even centuries, in print or in digital format. [...]

Seven Tools of Quality

Fishbone Diagram

Seven Great Tools by: John Skelton, Senior Editor Just what methods, specifically, might the supply chain practitioner use to assist in the solving of problems from an analytic perspective.? The following tools and techniques are frequently referred to as the “Seven Basic Tools of Quality.”All may be used to identify the root causes of problems: Pareto Analysis: Also [...]

ISM Hosts 98th Annual Supply Management Conference

ISM 98th Annual Conference on Supply Management

ISM 98th Annual International Supply Management Conference & Educational Exhibit   Registration is now open! One of the premier events in the supply chain and logistics management conference circuit is the ISM Annual International Conference. Plans have just been finalized and registration is now open for the ISM’s 98th Annual International Supply Management Conference and [...]

W. Edwards Deming: Lessons Learned

W. Edwards Deming

For the past numbers of weeks, we have been on a journey of discovery of the thoughts, observations, and solutions about challenges in the fields of Quality Management and Supply Chain Management, as articulated by Dr. W. Edwards Deming. Practical applications of his theories have been discussed, and the enduring nature of his works have [...]

Extending Payment Terms? Short Term Gain Leads to Long Term Pain

Paying the Accounts

“Doing the right thing, even when no one is looking.” If ethics could be summarized in a single phrase, I think this might be it. It applies to the destructive practice in which some buying organizations engage, when they habitually pay invoices late, settling accounts far beyond the negotiated payment terms. In my career as [...]

Humility: An Undervalued Virtue for the Corner Office

Humility

History has not been kind to narcissists and egocentrics. Consider the fates of such figures as Caligula, Julius Caesar, Napoleon Bonaparte, Benito Mussolini, Adolph Hitler, and Saddam Hussein. Reviled dictators all, who burned hot for a while, then met with tragic – some might argue deserved – ends. I don’t know about you, but I [...]

W. Edwards Deming – Point 14: Take Action to Accomplish the Transformation

PDCA

In the capstone of his Fourteen Points, Deming urges management to form a team to advance the thirteen other points. This is a cultural change that must take place – a long and sometimes arduous road with the promise of long-term profitability and sustainability as the prize. Deming introduces, or at least stresses the use of what [...]

What Is Supply Chain Management? “Quality”

BB10

What is “Quality?” I venture to say that there is no adequate, concise definition. It is a subject that has commanded thousands of volumes of scholarly work. By virtue of the fact that quality is an entirely subjective concept, quality can manifest in infinite ways. One of the better attempts at a definition that I [...]

W. Edwards Deming’s 14 Points: Point # 13

W. Edwards Deming "Out of the Crisis"

Deming’s 13th Point advises us to “Institute a Vigorous Program of Education and Retraining”. This is critical both for the business entity and for the individual. This is especially true in the 21st Century environment, where technology, as indispensible as it is, changes so rapidly that it is almost impossible to keep up. Some new [...]

W. Edwards Deming’s 14 Points: Point # 12

What Am I Doing Here?

“Remove Barriers to Pride of Workmanship” (A Personal View) Dr. Deming’s 12th Point speaks to the issues of employee empowerment, the necessity of recognizing and dealing with employee discontent, and encouraging managers to allow employees’ true talents to shine through into the firm’s final products. Dr. Deming observed that while managers in American companies were [...]

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